Management Information Systems – ICMA


This is a dedicated web page for the standard course on Management Information Systems. The course is designed for BBA students with a focus on managerial models, implications and issues. A 3 credit hours course designed for 45 lectures in 15 weeks, it takes the audience through a systematic journey in the field of MIS.


This unit aims to ensure that students acquire a managerial perspective on how information systems are used in organizations. Students will develop the ability to integrate linking interdisciplinary knowledge from auditing standards, project management, IT governance, Business Operations, Strategic Management and IS infrastructure. This course provides the participants with an understanding of ICT-based Information Systems concepts, frameworks, and models for defining business models, designing inter-organization business processes, describing technical compositions of MIS and assessing technology environments through the lens of audit standards. Learning will be accomplished through lectures, case studies, group presentation, and research.

Upon completion of the course the students will be able to:

  • Have a general understanding of the current state of MIS
  • Beware of the desired IT and Business alignments
  • Understand the Auditing Process and Standards and apply these to IT Audit
  • Be familiar with the state of the art research in the field of MIS


Introduction to Course Overview – Resources for Students – Course Approach – Recommended Text – Tentative Outline

Power Point Slides

Introduction to Information Systems: System and Information System Definitions and Components, E-Commerce, E-Business, E-Commerce Platforms and Models, E-Business Applications (SCM, ERP, CRM and DSS) – The Digital Firm, Digital Revolution


Power Point Slides

Complementary Videos

  1.  Future Vision of Information Technology & Our Life Style – YouTube


E-Business Applications: Introduction to SCM, Why an integrated SCM, Tools for SCM, Rise and Scope of ERP, ERP systems dynamics, SAP as ERP provider, CRM as a critical application for modern firms, CRM orientation and scope, CRM advantages and Issues

Power Point Slides

Complementary Videos

  1. SAP all in one solution


Infrastructure and Operations: Introduction to IT Infrastructure, 7 Components of Infrastructure, ITSM (IT Service Management), Hardware Trends, Software Essentials and Trends, Data Management and Telecommunication Essentials and Trends

Power Point Slides

Information and Databases: Introduction to information types, Role of Databases, DBMS environment and components, SQL and Relational Databases, Types of Systems and Informational Needs


Power Point Slides

The Process of IT Audit: Introduction to Auditing, Systematic Audit Process, Applying systematic Audit process to IS,  Risk Based IT Audit, CAATs and IS Audit tools and techniques, Audit Strengths and Weaknesses, Outsourcing IT Audit

Power Point Slides

Auditing IS infrastructure and Operations: IT Audit objectives, Infrastructure to be Audited, Hardware Reviews, Software Reviews, Database Reviews, Telecommunication and Networks Review, Physical Environment Review, Security and Verification Reviews. IS Operations and IT Controls, Input Processing and Output Controls, Data File Controls, Application Controls,

Power Point Slides

SDLC and Software Development: Introduction to System Development, SDLC Framework, SDLC approach advantages for IS Auditors, Traditional Waterfall SDLC Approach, Advantage and Disadvantages of Waterfall model, Spiral SDLC,  Agile Development Framework, Agile Methodologies, IS Maintenance and Quality Assurance, CMMI Framework, Development Approach for Outsourced Systems

Power Point Slides

Essentials of Project Management: What is a Project, Why Projects Fails, Need for Project Management Approach, Project Phases, Project Management Tools, Examples of PM applied to IS Projects, Project Managers and Essential Qualities, PM Approaches, Agile PM

Power Point Slides

Essentials of IT Governance: Corporate Governance and Governance Principles, Why Governance, Insider and Outsider Models of Governance, IT Governance Objectives and Role of CIOs, IT Steering Committee, IT Governance Framework, IT Department and IS Roles, Auditing IT Governance Structure and Governance Mechanism

Power Point Slides

Information Security Management: Need for IS security, Security threats evolution, Internet and Networked Organizations and need for security,  Objectives of Security, Types of Threats, Human Error and Technical Threats, Deliberate Software Threats, Protecting Infrastructure, Protecting Data,  logical Access Controls, Network Infrastructure Security

Power Point Slides

Business Continuity and Disaster Recovery: Business Continuity, Business Continuity Planning, Disaster and Threats, Sensitivity of Disasters, Business Impact Analysis, Backup and Restoration Process, Business Controls, Offsite and Third Part Strategies, Auditing the Disaster, Backup and Recovery

Power Point Slides

Review Exercises

Review Questions

  • Module 1

Power Point Slides



  • Module 2

Power Point Slides



  • Module 3

Power Point Slides



  • Module 4

Power Point Slides



  • Module 5

Power Point Slides



  • Mock Exam 1 (Including Module 6)

Power Point Slides



  • Module 7

Power Point Slides


  • Module 8

Power Point Slides



  • Module 9

Power Point Slides



  • Module 10

Power Point Slides



  • Module 11

Power Point Slides

Selected Videos

Course Related Videos

Simple video demonstration on Information Systems

A Case Study Video on Wal-Mart’s Information System strengths and its association with information technologies

Example of a TPS – Tool to record employee’s work data

HP’s vision of seamless collaboration – video on HP “Halo”

Cloud Computing from a general user perspective – basic explanation to develop understanding on the concept

Pen PC – the future of handheld personal computers


Reference: All Videos are downloaded from Youtube for educational usage

Featured Instructor

Course Features

  • Systematic progression through the concepts of information systems
  • Case study approach using scenarios and examples from top international firms
  • Local case studies and examples to contextualize the themes based on local situations
  • Practical assignments and activities to invoke learning
  • In class and online discussions to bring on surface key issues, controversies and hot debates

Assignments & Projects

This section is dedicated to the major assignments and projects in this course. The assignments and projects build up the important percentage of the assessment as the students are required to translate the learning from the course contents to practical scenarios and develop understanding on the managerial implications.

Assignment No 1 

Identifying and classifying a Hierarchical Information System


  • You need to identify any information system working in a proper organization
  • Evaluate and categorize the IS as either TPS, MIS, DSS, ESS, OAS or KMS
  • Explain briefly the major functions of the system and provide evidence for your choice of categorizing the system



  • Present your findings in a properly format using the formal assignment guidelines
  • Use standard formatting (12 Font for Text and 14 Font for Headings)
  • Deadline for assignment is 21 November, 2017 at the end of lecture

Major Projects

Case Study Presentations

A Group task using the standard case study approach, students need to demonstrate understanding on the evolutionary developments in a selected organization


  • Students need to develop a proper case study using the case study development guidelines
  • Eventually will present their findings in the shape of a Presentation in front of the class or classes on Multimedia

Assignment Details

  • Students in groups of 5-7 will be assigned an organization (Preferably local organization)
  • Case should be developed on one of the Systems in the Selcted Organization
  • Students need to submit both Hard (Printed) and Soft copies (Computer files) of the Case itself and that of the PowerPoint Presentation
  • This is day 1 so you can start working now!
  • I will myself present at least one Case Study well before the presentation schedule so that you people have an ideaP:

Past Cases Study Presentation Systems

  • Accounting System – WASA
  • Fault Management System – PTCL
  • Inventory Management System – Pakarab
  • Sales Management System – Shalimar Glass Company
  • Examination System – IMS
  • Internet Customer Relation Management System – Mobilink
  • Health Care Management Information Systems (HCMIS) – Lahore General Hospital
  • Leaf Procurement Module of SAP ERP – PTC
  • Ticket Reservation System – Pakistan Railways
  • Sales Management System (Candila) – Fazal Pharmacy
  • Sales and Distribution Module of SAP – Atlas Honda
  • Human Resource Information System – MEPCO

Case Study Template & Sample Case Studies:


Sample Case Studies on Context Diagram

Case Study Presentation_Harley-Davidson Online

NADRA Swift Registration System

A Presentation Format for MIS Case Study

Due Date:

  • Submission of proposals in the first week right after the Mid term exams
  • Presentation will start in the 4th week after Mid term exams